Privacy Policy of Redbytes Software Pvt Ltd.

Privacy Policy

This privacy policy governs the manner in which Redbytes Software Pvt Ltd. collects, uses, maintains, and discloses information collected from users (each referred to as a “user”) of the redbytes.in website (hereby referred to as “site”) and products including mobile applications. This privacy policy applies to the Site and all products and services offered by Redbytes Software Pvt Ltd.

Personal identification information: We may collect personal identification information from users in a variety of ways including, but not limited to, when users visit our site, register on the site, subscribe to the newsletter, and in connection with other activities, services, features, or resources we make available on our site. The users may be asked for, as appropriate, name, email address, etc. Users may, however, visit our site anonymously. We will collect personal identification information from users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain site-related activities.

Non-personal identification information: We may collect non-personal identification information about users whenever they interact with our site. Non-personal identification information may include the browser name, the type of computer, and technical information about users’ means of connection to our site such as the operating system, the Internet service providers utilized, and other similar information.

The following describes the sources from where we collect information:

  1. Website contact us form
  2. Cost estimation tool which is referred to as cost calculator
  3. A mobile app build for estimation, communication, and share pricing, and our offerings
  4. Chatbot on web and mobile
  5. Subscription to our content

Web browser cookies: Our site may use “cookies” to enhance the user experience. The user’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. The users may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the site may not function properly.

How we use collected information:

Redbytes Software Pvt Ltd. collects and uses the users’ personal information for the following purposes:

  • To personalize user experience: We may use information in the aggregate to understand how our users as a group use the services and resources provided on our site
  • To improve our site: We continually strive to improve our site and app offerings based on the information and feedback we receive from you
  • To send periodic emails: The email address users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests, or questions. If the user decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the user would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

Sharing your personal information

We do not sell, trade, or rent users’ personal identification information to others. If there is a remote possibility of doing so in the future to reliable external sources or government agencies, you can use our ‘unsubscribe’ option from the website, and all your data will be removed from our database, therein. We may share generic aggregated demographic information which is not linked to any personal identification information regarding visitors and users, with our business partners, trusted affiliates, and advertisers for the purposes outlined above. We may use this information internally to make our services useful and pertinent to you as well as others.

Advertising

Ads appearing on our site may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement, to compile non-personal identification information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This privacy policy does not cover the use of cookies by any advertisers.

How we protect your information

We adopt appropriate data collection, storage, and processing practices, and security measures like usage of security firewall called Cloudflare (a universal network which ensures the safety and security of your external and internal resources such as APIs, websites, applications, devices, teams, etc.) , and SSL aka Secure Sockets Layer (a protocol used to authenticate and encrypt links between computer networks) to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our site.

Changes to this privacy policy

Redbytes Software Pvt Ltd. has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our site. Your continued use of the site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contact us

If you have any queries or concerns about this privacy policy, the practices of this site, or your dealings with this site, please contact us at [email protected]

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